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MFAA Prosper : Mortgage and Finance Brief 11
REGULARS 08 CEO’s message 10 Editor’s letter 10 MFAA news 14 News 18 Company news OPINION 20 Open to question Three brokers on the benefit of mentors REPORT 23 Braced for impact? Will the concerns in the USA and Europe impact Australia? 26 Credit where credit’s due Just how do the banks assess credit risk? INTERVIEW 28 Ray Slack Chairman of the NSW Equipment and Commercial Finance Committee BUSINESS 30 Smart business The smartphone apps all brokers should have 42 MFAA masterclass The secrets to prospecting success revealed 36 EVENTS 32 Reach for the stars The lowdown on this year’s MFAA Excellence Awards 57 Caught on camera Industry event photographs PEOPLE 36 Striking gold Innovative brokers share their client prospecting tips 45 Flying solo WIMBN profile: Evelyn Partington 66 Behind the scenes MFAA President-elect Steve Kane LEGAL 46 7 steps of risk management success Ensure you have risk management covered off when renewing your ACL 48 Facing the Tribunal The latest findings from the MFAA Tribunal 50 A lesson for others The lessons learnt by Wayne Ormond and the Refund Group 52 Playing by the rules The consumer complaints that COSL can’t accept MEMBERSHIP 54 MFAA course list 54 Diary dates 55 Member Q&A MFAA member John Martin on the diploma program COMMUNITY 64 M&FB People Team VowXtreme treks 100km for Oxfam STRIKING GOLD The winning recipe of some of the industry’s top prospectors REACH FOR THE STARS How you could be an award winner in 2012 32
Mortgage and Finance Brief 10
Mortgage and Finance Brief 12